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디지털 포용 기반 스마트 도슨트 수용을 위한 전시공간 어포던스 디자인 연구

Enhancing Spatial Acceptance of Smart Docents through Digital Inclusion and Affordance Design

발행
2025
소속·발행
한양대학교 실내건축디자인학과 석사과정
출처
국내 KCI
원문등록
2025-09-03
원문
원문 보기
개념
키워드

디지털 포용, 기술 수용 모형, 전시 공간, 스마트 도슨트, 어포던스 디자인, Digital Inclusion, TAM, Exhibition Space, Smart Docent, Affordance Design

초록

With the development of digital technology, the docent program of the exhibition space has evolved into a smart docent that provides real-time personalized guidance. However, differences in digital capacity between users affect the accessibility and use of these technologies and consequently can lead to a gap in experience within the exhibition space. Based on the concept of digital inclusion, this study aims to identify affordance design elements that support anyone to easily use a smart docent. The research incorporates the Technology Acceptance Model (TAM) and Hartson’s affordance theory, reclassifying case study analysis framework accordingly. A mixed- methods approach was used, combining quantitative surveys and qualitative case studies. In the quantitative study, TAM-based regression results revealed that perceived usefulness (PU) had the strongest influence on behavioral intention to use (BI, β = .806, p < .001, R² = .649) and digital inclusion (DI) significantly affected both perceived ease of use (PEOU, β = .925, p < .001) and PU (β = .323, p < .001). One-way ANOVA results showed that older adults showed higher usage frequency and intention despite lower DI levels

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