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중국 지역 간의 모바일 정보격차가 G2C전자정부서비스의 이용의도에 미치는 영향에 관한 실증연구

An Empirical Study on the Influence of the Mobile Digital Divide between China Regions on the Intention to Use G2C e-Government Services

발행
2021
소속·발행
중국 산동영재대학교
출처
국내 KCI
DOI
10.9716/KITS.2020.19.6.015
원문등록
2021-01-06
원문
원문 보기
개념
키워드

Mobile Digital Divide, Accessibility, Capability, Usability, e-Government Service, Mobile Digital Divide, Accessibility, Capability, Usability, e-Government Service

초록

Facing the era of intelligence, the demands for changes of e-Government system appears to be rising upon the development of AI, VR, IoT and other new technologies. However, it also comes with the increasing possibility of mobile digital divide among regions, ethnicities and social classes. As the e-Government Service is only available for specific groups, the national government should proactively build an information environment to promote the convenient access and use of e-Government Service comprehensively by all the people. In the light of the sociodemographic characteristics, this study tests whether the difference is statistically significant involving the mobile digital divide between different groups with the analysis of variance, while determining the relationship between the mobile digital divide and the usage intention of e-Government Service through multiple regression analysis. The main findings of this study are as follows. First, there are differences and statistical significance between groups of different ethnicities and regions on accessibility with electronic products and networks. Second, there are obvious differences and statistical significance between groups

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