감독자의 감독 수준과 소매점포의 생산성
Level of Supervision and Productivity of Retail Outlets
- 발행
- 2008.02
- 소속·발행
- 성신여자대학교
- 출처
- 국내 KCI
- DOI
- 10.15843/kpapr.22.1.200802.1
- UCI
- G704+INS000000809-ART001245576
- 원문등록
- 2008-03-05
- 원문
- 원문 보기 ↗
개념
키워드
data envelopment analysis, retailer, supervision, productivity, data envelopment analysis, retailer, supervision, productivity
초록
Based on a two-stage analysis of a panel of data for 12 outlets of a high-end retailer
 for 24 months, this paper investigates how the level of supervision affects the
 productivity of retail outlets in a high-end department store. In the first stage, Data
 Envelopment Analysis (DEA) is used to compute the relative productivity of retail
 outlets in using their labor and capital resources to generate store sales. In the second
 stage, the logarithm of DEA scores is regressed on contextual variables to obtain
 consistent estimators of the impact of contextual variables on productivity. Contrary to
 agency theoretic prediction that the higher level of supervision leads to an increase in
 the productivity of retail outlets, empirical results of this paper indicate that the higher
 the level of supervision, the lower is the productivity for high-end retail outlets.